SupportVerified employer

End User Support - Lagos

LagosOnsitePosted 1 weeks ago

About the role

Company Description

Vennote Technologies Limited is an ICT company with over two decades of experience in enterprise IT solutions using best of breed products. The company delivers world-class implementation and support services through certified skilled technical resources and best practices.

Role Description

This is a full-time on-site role in Lagos for an End User Support Engineer. The role involves providing troubleshooting, technical support, customer support, and expertise in operating systems on a day to-day basis. Responsibilities

• Troubleshooting and Technical Support skills

• Customer Support and Customer Service skills

• Expertise in Operating Systems • Strong problem-solving and analytical abilities

• Excellent communication and interpersonal skills

• Ability to work well under pressure and in a team environment.

• Experience in IT support or a related field

• Hand-on knowledge of Windows 11 in an enterprise environment, Microsoft Intune, Patching, Troubleshooting network printers

Requirements

Qualifications • BSc in Computer Science, Electrical Engineering or related field. • 3 – 5 years experience in IT support and troubleshooting. • Relevant certifications (e.g. CompTIA A+, Microsoft Certified Professional) are a plus • Experience working in a telecommunications company. • ITILv4 Certification is a plus. If you want to join a team of global leaders in their field, send your CV to [email protected] referencing the position End User support- Lagos as subject title. All applications will be treated with strict confidentiality. Only suitable candidates will be contacted.

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Job details

Work mode

Onsite · Lagos